So... you've been through this website and still want to find out more about process improvement, quality management and Best Practice?
Here are some suggestions:
Alan
Long Quality
Six Sigma and Statistical Methods
Productivity Strategies
Specialist consulting in Visual Management methods
Quality Associates
International International specialists in Advanced
Product Quality Planning
The Strategy Team
Management Behaviour and Strategy Development
Wave Global
Specialist consulting in the fostering and management of Innovation
Business
Excellence Australia [Formerly The Australian Quality Council]
American National Standards Institute (ANSI)
American Productivity and Quality Center (APQC)
American Society for Quality
The Benchmarking Exchange (US)
British Quality Foundation
British Standards
Centre for Learning
EA (European Accreditation)
European Foundation for Quality Management (EFQM)
European Organisation For Quality
Excellence Ireland
Hong Kong Productivity
Council (HKPC)
International Standards
Organisation (ISO) online
JAS-ANZ (Joint Accreditation System,
Australia & NZ)
Juran Institute
NATA (National Asociation of Testing
Authorities Australia)
National Quality
Institute Canada
New Zealand Organisation for Quality
Quality Society of Australasia [QSA
International]
Singapore Productivity and Standards Board
South African Excellence Foundation
Standards Australia
Standards New Zealand
Time Management Software
US National Institute of Science and
Technology (NIST) National Quality Program (Baldrige Award)
W. Edwards Deming
Institute
More information on the book FMEA In Design
Manufacture and Service
Read a relevant text:
Brassard, M. & Ritter, D. The Memory Jogger™ II. Goal/QPC, 1994.
Walton, M. The Deming Management Method. The Business Library, 1986
Latzko, W.J. & Saunders, D.M. Four days with Dr. Deming. Addison-Wesley, 1995.
Oddo, Francine [Ed]. Coach's Guide to The Memory Jogger™ II. Goal/QPC, 1995.
Deming, W. Edwards. Out of the Crisis. MIT, 1986.
Deming, W. Edwards. The New Economics for Industry, Government, Education. MIT, 1993.
Senge, Peter M. The Fifth Discipline. Random House Australia, 1992.
Covey, Stephen R. The 7 Habits of Highly Effective People. Simon & Schuster, 1989.
Covey, Stephen R. Principle-Centered Leadership. Simon & Schuster, 1991.
McConnell, J. The Seven Tools of TQC. Delaware Books, 1986.
Torki, N. Statistical Techniques - Process Improvement, The Link. N. Torki, 1992.
Kruithof, J. & Ryall, J. The Quality Standards Handbook. Information Australia, 1994.
Hackett, D. & Martin, C.L. Facilitation Skills for Team Leaders. Crisp Publications, 1993.
Block, P. Flawless Consulting. Pfeiffer & Company, 1981.
Standards Australia. Australian Business Excellence Framework. SAI Global, Annual.
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